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Q: How do I receive the songs/albums I've ordered?
A: After placing your order successfully, you should recieve an e-mail at the address you specified in the order, containing links to any audio, video or artwork you ordered.

Q: How long are the download links valid for?
A: Once the order is placed, you have 24 hours to download any material ordered. Also, download links have a limit of three download attempts. If you attempt to download an individual link more than three times, the link will become unavailable.

Q: What should I do if I have an issue with a link or I did not receive an e-mail with my order?
A: If you did not receive an e-mail with your order or if you are having a problem with the links provided, feel free to contact us. You can reach us, using the Contact Us link on the site or if preferred, you can e-mail us at directly info@groovejunctionone.com.


 

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